Privacy Policy
This is the privacy statement of Sneeky Pic. In this document, “we” or “us” refer to Sneeky Pic (Pty) Ltd.
We are company number 2015/277323/07 registered in South Africa.
Our registered office is at 145 Swaardlelie Street, Die Wilgers, Pretoria, South Africa.
This is a statement to tell you our policy about all information that we record about you. It covers both information that could identify you and information that could not.
We are extremely concerned to protect your privacy and confidentiality. We understand that all users of our web site are quite rightly concerned to know that their data will not be used for any purpose unintended by them, and will not accidentally fall into the hands of a third party. Our policy is both specific and strict. It complies with the South African law. If you think our policy falls short of your expectations or that we are failing to abide by our policy, do please tell us.
We regret that if there are one or more points below with which you are not happy, your only recourse is to leave our web site immediately.
Except as set out below, we do not share, or sell, or disclose to a third party, any personally identifiable information collected at this site.
Here is a list of the information we collect from you, either through our web site, social media sites or because you give it to us in some other way, and why it is necessary to collect it:
1. Business and personal information
This includes basic identification and contact information, such as your name, surname,
country, e-
course of your business and ours, such as information you give us in your capacity as our
client. We undertake to preserve the confidentiality of the information and of the terms of
our relationship. It is not used for any other purpose. We expect you to reciprocate this
policy.
This information is used:
1.1. to provide you with the services or products which you request;
1.2. for verifying your identity for security purposes;
1.3. for marketing our services and products;
1.4. information which is provided to service providers, who perform services on our behalf,
for example the management and hosting of websites and databases;
1.5. information which does not identify any individual may be used in a general way by us
or third parties, to provide class information, for example relating to demographics or
usage of a particular page or service.
We keep information, which forms part of our business record for a minimum of 5 (five)
years. That is because we need to retain records for a certain amount of years as per
current legislation and also the period within which our tax collecting authorities may
demand to know it.
2. Your domain name and e-
This information is recognised by our servers and the pages that you visit are recorded. We
shall not under any circumstances, divulge your e-
employee or contractor of ours and who does not need to know, either generally or
specifically. This information is used:
2.1. to correspond with you or deal with you as you expect;
2.2. in a collective way not referable to any particular individual, for the purpose of quality
control and improvement of our site;
2.3. to send you news about the services to which you have signed up;
2.4. to tell you about other of our services or services of sister web sites.
3. Information you post on our website
Information you send to us by posting to a forum or blog or in your advertisement, is stored
on our servers. We do not specifically use that information except to allow it to be read, but
you will see in our terms and conditions that we reserve a right to use it in any way we
decide.
4. Website usage information
We may use software embedded in our website (such as JavaScript) to collect information
about pages you view and how you have reached them, what you do when you visit a page,
the length of time you remain on the page, and how we perform in providing content to you.
We do not presently associate such information with an identifiable person.
5. Financial information relating to your credit cards
This information is never taken by us either through our website or otherwise. At the point
of payment, you are transferred to a secure page on a website or some other reputable
payment service provider. That page may be dressed in our “livery”, but it is not
controlled by us. Our staff and contractors never have access to it.
6. Note on padlock symbols and other trust marks
Many companies offer certification and an icon or other small graphic to prove to site
visitors that the site is safe. Some certify to a high level of safety. Others are more
concerned to take our money than to provide a useful service. We do not handle information
about your credit card so do not subscribe to any such service.
7. Credit reference
To assist in combating fraud, we share information with credit reference agencies, so far as
it relates to clients or customers who instruct their credit card issuer to cancel payment to
us without having first provided an acceptable reason to us and given us the opportunity to
refund their money.
8. Third party advertising
Third parties may advertise on our web site. In doing so, those parties, their agents or
other companies working for them may use technology that automatically collects your IP
address when they send an advertisement that appears on our site to your browser. They
may also use other technology such as cookies or JavaScript to personalise the content of,
and to measure the performance of their adverts. We do not have control over these
technologies or the data that these parties obtain. Accordingly, this privacy notice does not
cover the information practices of these third parties.
9. Third party content
Our web site is a publishing medium in that anyone may register and then publish
information about himself or some other person. We do not moderate or control what is
posted. If you complain about any of the content on our web site, we shall investigate your
complaint. If we feel, it may be justified, we shall remove it while we investigate. Free
speech is a fundamental right, so we have to make a judgment as to whose right will be
obstructed: yours, or that of the person who posted the content which offends you. If we
think, your complaint is vexatious or without any basis, we shall not correspond with you
about it.
10. Information we obtain from third parties
Although we do not disclose your personal information to any third party (except as set out
in this notice), we do receive data which is indirectly made up from your personal
information, from software services such as Google Analytics and others. No such
information is identifiable to you.
11. Content you provide to us with a view to be used by third party
If you provide information to us with a view to it being read, copied, downloaded or used by
other people, we accept no responsibility for what that third party may do with it. It is up to
you to satisfy yourself about the privacy level of every person who might see your
information. If it is available to all the World, you have no control whatever as to how it is
used.
12. Cookies
Cookies are small text files that are placed on your computer's hard drive through your web
browser when you visit any web site. They are widely used to make web sites work, or work
more efficiently, as well as to provide information to the owners of the site.
Like all other users of cookies, we may request the return of information from your computer
when your browser requests a web page from our server. Cookies enable our web server to
identify you to us, and to track your actions and the pages you visit while you use our
website. The cookies we use may last for a single visit to our site (they are deleted from
your computer when you close your browser), or may remain on your computer until you
delete them or until a defined period of time has passed.
Although your browser software enables you to disable cookies, we recommend that you
allow the use of cookies in order to take advantage of the features of our website that rely
on their use. If you prevent their use, you will not be able to use all the functionality of our
website. Here are the ways we use cookies:
12.1. to record whether you have accepted the use of cookies on our web site. This is solely
to comply with the law. If you have chosen not to accept cookies, we will not use
cookies for your visit, but unfortunately, our site will not work well for you.
12.2. to allow essential parts of our web site to operate for you.
12.3. to operate our content management system.
12.4. to operate the online notification form -
reason. This cookie is set on your arrival at our web site and deleted when you close
your browser.
12.5. to enhance security on our registration form. It is set for use only through the
registration form. This cookie is deleted when you close your browser.
12.6. to collect information about how visitors use our site. We use the information to
improve your experience of our site and enable us to increase sales. This cookie
collects information in an anonymous form, including the number of visitors to the
site, where visitors have come to the site from, and the pages they visited.
12.7. to record that a user has viewed a web cast. It collects information in an anonymous
form. This cookie expires when you close your browser.
12.8. to record your activity during a web cast. An example is as to whether you have asked
a question or provided an opinion by ticking a box. This information is retained so that
we can serve your information to you when you return to the site. This cookie will
record an anonymous ID for each user, but it will not use the information for any other
purpose.
12.9. to store your personal information so that you do not have to provide it afresh when
you visit the site next time.
13. Sending a message to our support system
When you send a message, we collect the data you have given to us in that message in
order to obtain confirmation that you are entitled to receive the information and to provide
to you the information you need. We record your request and our reply in order to increase
the efficiency of our business/organisation. We do not keep any personally identifiable
information associated with your message, such as your name or email address.
14. Complaining
When we receive a complaint, we record all the information you have given to us. We use
that information to resolve your complaint. If your complaint reasonably requires us to
contact some other person, we may decide to give to that other person some of the
information contained in your complaint. We do this as infrequently as possible, but it is a
matter for our sole discretion as to whether we do give information, and, if we do, what that
information is.
We may also compile statistics showing information obtained from this source to assess the
level of service we provide, but not in a way that could identify you or any other person.
15. Affiliate information
This is information given to us by you in your capacity as an affiliate of us or a customer or
client of ours. Such information is retained for business use only. We undertake to preserve
the confidentiality of the information and of the terms of our relationship. It is not used for
any other purpose. We expect any affiliate to agree to reciprocate this policy. As an
exception to this, we have the right to disclose your first name and URL of your affiliate
connection to other affiliates and to any other person or organisation, on and off site. The
reason is solely to enable us to mention winners and others whose performance as an
affiliate is in some way outstanding.
16. Use of site by children
We do not market to children, nor do we sell products or services for purchase by children.
We do sell products and services for end use by children, but for purchase by adults. If you
are under 18, you may use our site only with consent from a parent or guardian.
17. Disclosure to Government and their agencies
We are subject to the law like everyone else. We may be required to give information to
legal authorities if they so request or if they have the proper authorisation such as a search
warrant or court order.
18. Compliance with the law
This confidentiality policy has been compiled so as to comply with the law of every
jurisdiction in which we aim to do business. If you think it fails to satisfy the law of your
country, we should like to hear from you, but ultimately it is your choice as to whether you
wish to use our website.
19. Review or update personally identifiable information
At any time you may review or update the personally identifiable information that we hold
about you, by contacting us by e-
information, we will also take reasonable steps to verify your identity before granting
access or making corrections to your information.
20. Removal of your information
If you wish us to remove personally identifiable information from our web site, you may
contact us by e-
also take reasonable steps to verify your identity before granting access or making
corrections to your information.
21. Data may be “processed” outside South Africa
Our web sites are hosted in South Africa. We also use outsourced services in countries
outside South Africa from time to time in other aspects of our business. Accordingly data
obtained within South Africa may be “processed” outside South Africa and data obtained in
any other country may be processed within or outside that country.
22. Changes to the Privacy Policy
Our privacy policy is as per the text posted on our website and is effective from the time of
posting and will apply to all current and past users of our website.
If you have any question regarding the privacy policy, please contact us at info@sneekypic.com.